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Whether you are ready to begin your immigration journey or you’re an organization looking to scale your impact, our facilitators are here to guide you.
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Frequently Asked Questions
What exactly does PTAP do, and how does it help me?
PTAP is an automated self-service software platform, not an immigration agency or a law firm. We simplify the process of preparing immigration paperwork by providing interactive digital questionnaires that translate complex USCIS instructions into simple, plain-language fields. Our software automatically validates your data formatting and generates a completed, print-ready PDF form package that you can download and file completely on your own.
What should I do if I am confused about which form tool to purchase?
We highly recommend starting by reviewing the “Make Sure You Are Eligible” sections and downloading the free Official Evidence Guides located on our individual form pages (I-90, N-400, and I-765). If your situation is non-standard or you are still uncertain about your path, you can use our contact form or dashboard to submit a Case Review Request so a representative can get in touch to help guide you through our platform’s resources.
Can I get direct assistance from a person if I run into issues?
Yes! While our platform is engineered for independent, self-service form generation, we provide a structured support system if you need extra guidance. By explicitly requesting assistance or submitting an inquiry through this contact page, our system automatically generates a support ticket. A representative will then reach out to directly assist you with utilizing our tools or navigating our resource directory.
How much do PTAP’s tools cost, and are government fees included?
PTAP charges straightforward, flat-rate fees depending on the specific software tool you use (ranging from $149 to $299). This flat fee strictly covers the use of our automated document-preparation software and downloadable resource guides. It does not include the mandatory USCIS government filing or biometric fees, which you must pay directly to the government when you print, sign, and submit your final paperwork.